What Information We Hold and Why
When you register, we collect your name, contact details, and the credentials you set for your account. Every deposit and withdrawal — whether through JazzCash, Easypaisa, or Raast — generates a transaction record tied to your account wallet. We keep these records to process payments accurately,
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verify your identity, and meet our obligations under applicable law in eligible regions. We also collect device and session data: your IP address, browser type, and the pages you visit. This helps us detect unusual login attempts and keep your account secure. We do not sell
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your personal data to third parties. Payment details entered during a JazzCash or Easypaisa transfer are handled by those payment providers under their own privacy terms; we receive only a confirmation reference, not your full wallet credentials. Data shared with Raast follows the same principle —
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we see the transfer confirmation, not your bank PIN or account number. Retention periods vary by data type: account registration data is held for as long as your account remains active, and transaction records are kept for the period required by applicable financial regulations in your
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region. You can request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.